Terms & Conditions

This website is operated by Donatella General Trading Commercial Registration Number 132724-1, VAT Registration 220011542600002 (hereinafter: Donatellaa) registered in the Kingdom of Bahrain, Throughout the site, the terms "Donatellaa" ,“we”, “us” and “our” refer to our offers in this website, including all information, tools and services available from this site to the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. 

We reserve the right in our sole discretion to terminate, suspend, discontinue, update, change or replace any aspect of our Websites and any part of these Terms of Service by posting updates and/or changes to our website and to impose limits on certain features of our Websites or restrict your access to all or part of any of the Websites without notice or penalty. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.





1) GENERAL CONDITIONS 


These General Business Terms and Conditions shall be the basis for all contracts made by Donatella General Trading, registered in the Kingdom of Bahrain with Commercial Registration Number 132724-1, VAT Registration Number 220011542600002 (hereinafter: Donatellaa ) with users via the online sales channel of Donatellaa website.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. 

CHILDREN.
OUR WEBSITES ARE ONLY INTENDED FOR VIEWING IF YOU ARE EIGHTEEN (18) YEARS OR OLDER AND NOT A MINOR IN YOUR STATE OF RESIDENCE. IF YOU ARE NOT AN INTENDED USER, KINDLY DO NOT USE OR VIEW OUR WEBSITES. 


You may not use our products or services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws, Trademark laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. 

Credit card information is always encrypted during transfer over networks. 


You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 

Prices of the products or services are changeable without notification. The Service (or any part of any substance of it) is subject to change of discontinuation at any time without warning. For price changes, reductions or cancellation of the Service, Donatellaa shall not be responsible to the customer or any third party.



2) ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION, MODIFICATIONS TO THE SERVICE AND PRICES



We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 


This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. Prices for our products are subject to change without notice. 


We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

3) PRODUCTS OR SERVICES 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. 

We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. 

All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


4) CONCLUSION OF CONTRACT OF SALE


Contracts shall be made in English. The offering of products on the website of Donatellaa shall not constitute a binding offer to make a contract. These offers shall merely invite the customer to make a binding declaration of what, if any, product customer wishes to order. The customer’s order shall constitute a binding offer to make a contract of sale for the goods that have been ordered by the customer. The contract shall come into existence when Donatellaa accepts the order.


In particular, Donatellaa shall be entitled to check first whether it is possible to deliver the goods. Donatellaa may express explicit acceptance in text form, e.g. by sending acceptance of the contract by e-mail, or implicitly through the fact that the Donatellaa  has sent the goods for dispatch or begun performance of the service. A mere acknowledgement of receipt of the customer’s order by Donatellaa shall not constitute acceptance of that order. Once the contract has been made, Donatellaa will not store the contract in a form that is accessible to the customer.


You consent to receiving invoices in electronic form via e-mail. A paper invoice will be enclosed with your order. In the case of partial deliveries, the invoice will accompany the partial delivery with the highest gross invoice amount.


5) Exchange / Return / Refund Policy / Cancelling Order 

For purchases made online you have the Legal right, under the Consumer Protection, to return your order if you decide you do not want to keep any items you have ordered. 


In No case will we charge any fees for refunding the payment. 


We may refuse to refund the payment until "we have received the returned goods or until you have submitted proof by Providing Tracking Number of returning the goods", whichever event occurs first.

EXCHANGE ITEM

If you’d like to exchange an item, the quickest way to do this is by e-mail to [email protected] where our sales team will be happy to help.

RETURNS

All Domestic (Bahrain) returns must be returned within 15 days of the Delivery date. All returned items must be in new and unused condition, with all original tags, Packagings and labels attached.  All INTERNATIONAL Returns must be returned within 30 days of the Delivery date. All returned items must be in new and unused condition, with all original tags, Packagings and labels attached. You are responsible for the direct costs of returning the goods to us.

RETURN PROCESS

Step 1 - To return an item, please email customer service using “contact us” form or email us directly [email protected] 
Step 2 - After receiving return confirmation and instructions from Donatellaa, place the item securely in its original packaging, and mail your return as per our written instructions. 


Please note, Return shipping charges are not covered.  Items that are destined to be returned to Donatellaa Must have tracking numbers and We strongly recommend that you use a trackable method to mail your return and Please do not use National Postal services as many countries do not have a reliable delivery service nor tracking services. 

REFUNDS:

After receiving your return, we will process your returned items immediately. Please note, original shipping & Return Shipping charges are not refundable, as part of your return. Please allow us at least 3 business days from the receipt of your item to process . As soon as we receive your return we aim to process this as soon as possible, any monies due for refund should appear back to the original method of payment within 7 – 10 days. At Times Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. Please note that all refunds will be credited to the card originally used to pay for the order. We will notify you by email when your returned item has been received and refund processed.


CANCELLING / CHANGING AN ORDER

If you wish to cancel your order before you have received your goods, please contact our sales team as soon as possible via our website " contact us ". Alternatively, you can e-mail us at [email protected] Since most orders begin processing immediately, there is a short window in canceling or changing an order. We will make every effort to accommodate changes to or cancellations of orders that have not yet processed; however, we are unable to cancel or change an order once it has been dispatched by the courier. In this event, you will be charged shipping cost for the order, but we will arrange a refund to the card used for payment, once you have returned the items back to Donatellaa


DEFECTIVE / INCORRECT SUPPLIED PRODUCT 

Donatellaa is committed to providing you with quality products. In case of damaged or incorrectly supplied goods, we will offer you a substitute or replacement Product or Full Refund. In any case you must return the faulty, incorrect or substitute Products to us as soon as possible in order to process the application and Donatellaa will cover all costs.


6) ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


7) PRICES AND PAYMENT

All prices are in BHD, GCC Currency or USD.The shipping costs shall be added.
Prices and all elements included in the price, e.g. postage and packing, supplements or tax (hereinafter: payment) for each order shall be displayed to the customer on Donatellaa web pages before the order is placed. Possible payment methods shall be displayed to the customer in Donatellaas Website. If a credit card payment, credit transfer or direct debit is unpaid, revoked or returned, the bank charges thereby incurred by Donatellaa shall be borne by the customer.

For discounts and/or discounted or free products (gifts) that are granted if minimum order values have been reached, the following shall apply in case of returns/withdrawal of the purchase order: (i) the granted discounts shall be void if a return reduces the minimum order value; (ii) if a return causes the price to fall below the minimum order value, discounted or free products (gifts) must either be returned as well or the customer can keep the gift by purchasing it for the regular sales price when concluding the purchase contract.


8) DELIVERY


Donatellaa shall make No delivery until payment has been received or shall make delivery concurrently against payment. The delivery time is normally approximately 1-3 working days (for shipping within Bahrain) and approximately 7-10 working days (for shipping outside of Bahrain ) from the receipt of payment, up to, but not exceeding 30 working days after the duly release of the payment.


9) RESERVATION OF TITLE


Until full payment has been made, the goods shall remain the property of Donatellaa. If payment is made by means of a payment order to a bank or financial institution, full payment shall not be deemed to have been made until the unconditional, non-returnable amount has been credited to the account of Donatellaa.


10) USER ACCOUNT & PERSONAL INFORMATION


If the customer uses Donatellaa Website and registers to do so, the customer shall treat his account and password as confidential. If the customer has reason to believe that his account was misused by third parties the customer shall inform Donatellaa of this without undue delay.Your submission of personal information through the store is governed by our Privacy Policy. please view our Privacy Policy.


11)  OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.  You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 


Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

12)  THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.  Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 


We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

13)  USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 


You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

14)  ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 


We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

15)  PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You must not : (a) use any automatic device, program, algorithm or methodology, or engage in harvesting of email addresses or other personal information, unsolicited emailing, telephone calls or mailings, spoofing, flooding, overloading, spidering, "screen scraping," "database scraping," or any similar or equivalent manual process to access, acquire, copy or monitor any portion of the Websites or any content on the Websites; (b) decompile, disassemble or reverse engineer the Websites or any portion thereof; or (c) attempt, by hacking, password "mining" or any other means, to gain unauthorized access to the Websites, any portion or features of the Websites or any of the services offered on or through the Websites. You may not use the Websites in any manner that could damage, disable, overburden, or impair the Websites or interfere with any other individual's use and enjoyment of the Websites. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Websites. You may not breach the security or authentication measures on the Websites or any network connected to the Websites.

You must not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Websites, or any other customer of Donatellaa, to its source, or exploit the Websites or any service or information made available or offered by or through the Websites, in any way where the purpose is to reveal any information, including, but not limited to, Personal Data, other than your own Personal Data, as provided for by a Website. "Personal Data" is any information, that can be used to uniquely identify a person, either directly or indirectly. This includes information such as a name, an identification number, location data, and an online identifier. You may not upload, post to, transmit to, distribute through or otherwise publish through a Website any materials that restrict or inhibit any other user from using and enjoying a Website, initiate or encourage conduct that would constitute a criminal offense or give rise to civil liability, contain a virus or other harmful component, consist of advertising of any kind, or contain false or misleading indications of origin or statements of fact.





16)  DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

THE WEBSITES AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. DONATELLAA HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES:

  • THAT THE CONTENT OF THE WEBSITES IS ERROR-FREE, OF ANY PARTICULAR LEVEL OF QUALITY, NON-INFRINGING, OR FIT FOR A PARTICULAR PURPOSE.

  • THAT DEFECTS OR INACCURACIES WILL BE CORRECTED.

  • THAT THE CONTENT OF THE WEBSITES WILL REMAIN AVAILABLE TO YOU.

  • THAT OPERATION OF THE WEBSITES WILL BE UNINTERRUPTED.

  • THAT THE WEBSITES, CONTENT, AND THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

  • THAT ANY PARTICULAR RESULTS OR OUTCOMES WILL RESULT FROM PROPERLY FOLLOWING ANY RECIPES, DIRECTIONS, INSTRUCTIONS OR ADVICE ON THE WEBSITES.

DONATELLAA FURTHER DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED, PURCHASED, OR OFFERED ON OR THROUGH THE WEBSITES. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, DONATELLAA HEREBY EXPRESSLY DISCLAIMS ALL LIABILITY FOR NON-COMPLIANCE WITH ANY CODES, INFRINGEMENT OR MISAPPROPRIATION. IN CERTAIN JURISDICTIONS, THE LAW MAY NOT ALLOW US TO DISCLAIM OR EXCLUDE WARRANTIES, SO THE DISCLAIMERS ABOVE MAY NOT APPLY TO YOU.

In no event shall Donatellaa, or any of our directors, officers, employees, shareholders, partners, members, affiliates, agents, contractors, interns, suppliers, service providers or licensors ( collectively , the "Protected Entities") be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Because some Jurisdictions do not allow certain limitations on warranties or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you. The Foregoing limitations on damages, losses, and causes of action and the total aggregate liability associated therewith shall not apply to persons who reside in the European Economic Area ( "EAA") and bring claims under the European Union General Data Protection Regulation ( "GDPR").

17)  INDEMNIFICATION

You agree to indemnify, defend and hold harmless Donatellaa, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, resulting in any way from your use of Donatellaa Websites, your submission of User Content or of other unsolicited submissions, your breach or violation of the law made by any third-party due to or arising out of your breach of these Terms and conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party, or any activity related to your Website account (including negligent or wrongful conduct), by you or any other person accessing a Website using your Website account. The foregoing does not apply to you if a court of competent jurisdiction in the EEA member country where you have your habitual residence finds that the Protected Entities are liable to you under the GDPR in connection with your use of the Websites or your submission of User Content.

18) SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

19) TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

20)  ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).  Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


21)  CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

22) COPYRIGHT, TRADEMARK, OTHER USE RESTRICTIONS

Donatellaa or third parties granting rights to Donatellaa hold all right, title, and interest in and to the materials on this Site, which are the copyrighted work of Donatellaa or such third parties . You understand and agree that the Site and its entire contents, features, and functionality, including, but not limited to, all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement, are owned by Donatellaa, its licensors, or other providers of such material and are protected in all forms by intellectual property laws including without limitation, copyright, trade-mark, patent, trade secret, and any other proprietary rights.

 The Websites are for your personal and noncommercial use only, Donatellaa grants you a limited, personal, non-exclusive and non-transferable license to use and display the materials on this Site only on your personal computer or mobile device, and only for purposes of your interaction with this Site. Except as stated herein, you have no right to copy, download, publicly display, upload, publish, license, perform, reproduce, distribute (including mirroring), create derivative works from ,transmit, adapt, modify, edit, alter, sell or otherwise exploit the Websites or any content, information, products or services obtained from the Websites, for any commercial purpose or enterprise or enhance any of the materials on this Site in any manner. This limited license terminates automatically, without notice to you, if you breach any of these Terms. Upon termination, you must immediately delete and destroy any downloaded and printed materials. You have no right, title, or interest (and no copyright, trademark, or other intellectual property right) in or to this Site or any materials on this Site.

You agree not to “frame” or “mirror” this Site, or any material contained on or accessible from this Site, on any other server or Internet-based device without the advance written authorization of Donatellaa. You also agree not to use any “page-scrape” or other automatic device, algorithm, or program, or any similar manual process, to access, copy, or monitor any portion of this Site or the materials on this Site, to reproduce or circumvent the navigational structure of this Site, or to obtain any materials on this Site other than as intended by Donatellaa and made available through this Site.

23) PRIVACY POLICY.


Donatellaa Privacy Policy applies to the use of all of our Websites, and it is hereby incorporated into these Terms and Conditions by reference for all purposes. You acknowledge and agree that Internet transmissions are never guaranteed to be private or secure. By using a Website, you acknowledge and understand that any message or information you submit to a Website or to any Donatellaa email recipient or "contact us" mailbox may be read or intercepted by others, even if your transmission is encrypted.


24) GOVERNING LAW, ARBITRATION.


These Terms and conditions / of Service and any separate agreements whereby we provide you Products or Services with shall be governed by and construed in accordance with the laws of Kingdom of Bahrain, Law Number 35 of 2012 with respect to consumer protection. Commercial activities are regulated by the Kingdom of Bahrain Ministry of Industry, Commerce & Tourism under Consumer Protection Directorate. 

You agree that the exclusive jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to the Websites or these Terms and Conditions (including but not limited to the purchase of Donatellaa products) shall be in the Kingdom of Bahrain, and you agree to submit to the personal and exclusive jurisdiction of such courts. 

Notwithstanding the foregoing, if you are a resident of the EEA, and you bring a claim or cause of action under the GDPR, then you have a right to bring those claims or causes of action before the courts of the EEA member country where you have your habitual residence. You agree that regardless of any statute or law to the contrary, any cause of action or claim you may have with respect to a Website or these Terms and Conditions must be commenced within one (1) year after the claim or cause of action arises or be forever barred. Donatellaa's failure to insist upon or enforce strict performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the intentions as reflected in the provision, and the other provisions of these Terms and Conditions remain in full force and effect. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms and Conditions. Donatellaa may assign its rights and duties under these Terms and Conditions to any party at any time without notice to you.

ARBITRATION.
By using a Website, you agree that Donatellaa, at its sole discretion, may require you to submit any disputes arising from the use of a Website, or these Terms and Conditions, including disputes arising from or concerning their interpretation, violation, nullity, invalidity, non-performance or termination, as well as disputes about filling gaps in these Terms and Conditions or its adaptation to newly arisen circumstances, to final and binding arbitration under the Commercial Rules of Arbitration in Bahrain by one or more arbitrators appointed in accordance with the said Rules. Such proceeding shall take place in the kingdom of Bahrain. The arbitrator(s) shall have no authority to award punitive, consequential or other damages not measured by the prevailing party's actual damages in any arbitration initiated under this section, except as may be required by applicable law. The foregoing shall not apply to persons who are residents of the EEA who submit disputes under the GDPR. If you are a resident of the EEA and submit a dispute under the GDPR, you have a right to bring your dispute before the courts of the EEA member country where you have your habitual residence.

25) CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected] .



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